Understanding Your Made In Nigeria Dashboard (Overview for Customers & Vendors)

🧍‍♀️ 1. Customer Dashboard Overview

As a customer, your dashboard is designed to give you a smooth shopping experience and full control over your account details.
Once you log in, you’ll see a menu panel on the left (or top, depending on your device) with the following sections:

🛒 My Orders

View all your current and past orders in one place.
You can:

• Check your order number, date, and status (e.g., Processing, Completed, Cancelled).

• View product details and total cost.

• Track the shipping and delivery progress.

• Download receipts or invoices if available.

✅ Tip: Click on an order number to see full details, including vendor contact or tracking number.

💳 Downloads

If you’ve purchased digital products (like eBooks or templates), you can download them anytime from this section.
Simply click the “Download” button next to the product name.

🏠 Addresses

Manage your Billing Address and Shipping Address here.
This makes future checkouts faster and ensures your orders are delivered to the right location.

✅ Tip: Always keep your address updated to avoid delivery issues.

👤 Account Details

Edit your personal information such as:

• Name

• Phone number

• Email address

• Password

You can also change your password from this section for added security.

💬 Support / Messages

If you have questions about your orders or any issue on the platform, use this section to:

• Contact the vendor directly (for product-related issues).

• Reach Made In Nigeria support (for technical or payment issues).

✅ Tip: Always include your order number when contacting support — it helps resolve issues faster.

❤️ Wishlist (If Enabled)

Save your favorite products here to purchase later.
You can easily move items from your wishlist to your cart anytime.

🏪 2. Vendor Dashboard Overview

As a vendor, your dashboard is your digital store management hub.
It helps you handle everything from product uploads to order tracking and earnings — all in one place.

When you log in as a vendor, your dashboard typically includes these sections:

📊 Store Overview / Analytics

This is your performance summary.
It displays important statistics like:

• Total sales

• Number of orders

• Pending and completed orders

• Store earnings and commission deductions

• Traffic overview (visits, clicks, etc., if available)

✅ Tip: Review your analytics regularly to understand what products perform best.

🛍️ Products

This is where you add, edit, or delete your products.

You can:

• Upload product images and descriptions

• Set prices, stock quantity, and categories

• Add product variations (like sizes, colors, etc.)

• Mark products as featured or discounted

✅ Tip: Use clear photos and detailed descriptions to attract more customers.

📦 Orders

Here, you can view and manage all customer orders placed in your store.
You can:

• See order details (product, quantity, buyer info)

• Update order status (e.g., Processing, Shipped, Completed)

• Add tracking numbers for deliveries

• Print invoices or order slips

✅ Tip: Always update order status promptly to build buyer trust.

💰 Earnings / Payouts

This tab shows your sales revenue, commissions, and withdrawal history.
You can also request payouts based on your available balance and the platform’s payout schedule.

✅ Tip: Keep your payout information (bank details) updated to avoid payment delays.

📨 Messages / Support

Communicate directly with your customers or the Made In Nigeria support team.
This helps in resolving order issues, answering product questions, or reporting disputes.

⚙️ Settings

Customize your online store to reflect your brand.
You can:

• Edit store name, logo, banner, and description

• Update store contact information

• Set shipping zones and rates

• Configure your store policies (refunds, returns, etc.)

✅ Tip: A complete and attractive store profile boosts your visibility and sales.

🧾 Reviews

Read customer reviews and feedback about your products.
Positive reviews increase trust, while constructive feedback helps you improve your offerings.

🚚 Shipping (If Enabled Separately)

Set your delivery options, rates, and zones.
You can choose between flat rate, free shipping, or local pickup, depending on your delivery capacity.

💡 Pro Tips for All Users

• Check notifications regularly for updates on orders, payouts, or messages.

• Keep your profile details accurate to ensure smooth transactions.

• Use the dashboard search bar (if available) to quickly find products, orders, or settings.

• Log out after each session on public or shared devices to keep your account safe.