At MadeinNigeria.app, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 14 days of receiving your order for a refund or exchange.
To initiate a return, please follow these steps:
Contact our customer support team through our support channels to request a return authorization.
Pack the item(s) securely in the original packaging, if possible. Please include all accessories and documentation that were shipped with the item(s).
Ship the package back to the address provided by our customer support team.
Please note that you are responsible for all return shipping costs. We recommend using a trackable shipping method to ensure the safe and documented return of your package.
Once we receive your returned item(s), we will inspect them and process your refund or exchange within 7 business days.
If you received a damaged or defective item, please contact our customer support team within 48 hours of receiving your order to request a return authorization. We will provide a prepaid shipping label for the return of the damaged or defective item(s).
We reserve the right to refuse a return if the item(s) have been used or damaged by the customer. We also reserve the right to refuse a return if it is initiated after the 14-day return period.
If you have any questions or concerns about our Return Policy, please contact our customer support team through our support channels.
By making a purchase on MadeinNigeria.app, you acknowledge that you have read, understood, and agree to be bound by this Return Policy.