No products in the cart.
Everything you need to know about the product and billing.
To place an order, browse and choose your desired products, click “Add to Cart,” then proceed to Checkout. Enter your delivery details, select your payment method, and click “Place Order.” You’ll receive an order confirmation email immediately.
Yes! You can shop from multiple vendors in a single order. Each vendor will handle their own shipment, so your items may arrive separately.
After payment, you’ll receive an order confirmation via email or SMS. You can also check your Dashboard → My Orders to confirm the status.
You can cancel an order only before it’s shipped. Go to your dashboard, click “My Orders,” and select “Cancel Order.” If it has already shipped, please follow the return process after delivery.
If an item becomes unavailable, the vendor will notify you and offer a replacement or full refund within a few business days.
You can send a direct message to the vendor via the “Contact Seller” button on the product or store page. Always keep communication within the platform for safety.
To create an account, click on the “Register” or “Sign Up” button at the top of the homepage. Choose whether you want to register as a Customer, Vendor, or Affiliate, then fill in your basic information such as your name, email, and password. You will receive a verification link in your email — click it to activate your account.
Yes. Once you create an account, you can upgrade it to a Vendor Account from your Dashboard by completing the vendor registration form. You can then buy and sell from the same login — just switch between customer and vendor views as needed.
Go to the Login page and click “Forgot Password?”. Enter your registered email address, and we’ll send you a password reset link. Follow the link to create a new password and regain access to your account.
You can return most items within 7 days of delivery if the product is defective, damaged, or not as described. The product must be unused and in original packaging.
Go to My Orders → Request Return, select the product, provide a reason, and upload a photo if necessary. The vendor or support team will review your request within 48 hours.
Refunds are processed within 5–10 business days after the returned item is received and approved. Refunds are issued to your original payment method or wallet balance.
Delivery time depends on location and vendor:
Within the same city: 1–3 business days
Across states: 3–7 business days
International orders: 7–21 business days
Once your order ships, you’ll receive a tracking number by email/SMS. You can also track it via Dashboard → My Orders → Track Order.
The courier will contact you for a convenient delivery time. If delivery fails after multiple attempts, you may need to pay a small re-delivery fee.
Some vendors offer free shipping promotions. Look for “Free Shipping” tags on product pages. Shipping fees otherwise vary by location and courier.
We accept Paystack, Flutterwave, debit/credit cards, bank transfers, and wallet payments. Cash-on-delivery is not available on all products.
Yes! All payments are secured using SSL encryption and processed via trusted Nigerian gateways. We do not store your card details.
No, Made in Nigeria is a multi-vendor platform. Independent verified vendors sell their products while we provide the marketplace and buyer protection.
Click “Become a Vendor” on the homepage, complete the registration form, upload your business info, and await approval within 24–48 hours.
Visit Affiliate Program under the menu, register, and you’ll receive a unique link. Share your link and earn commissions for every sale.
You can reach us via support@madeinnigeria.app, live chat, or the Help Center → Contact Us form. Our support hours are Monday–Saturday, 9am–6pm.